I'm sorry to write that all those were problems before subscriptions too.
Managers trying to hit targets and ratchet performance metrics, product managers trying to clear queues, the exponential growth of complexity from size (ala mythical man month)... Fundamentally it's a misalignment of incentives and and as yet unsolved problem of scaling social knowing.
Managers trying to hit targets and ratchet performance metrics, product managers trying to clear queues, the exponential growth of complexity from size (ala mythical man month)... Fundamentally it's a misalignment of incentives and and as yet unsolved problem of scaling social knowing.