I hope you realize that the OP's issue has nothing to do with poor customer service, but rather the fact that they feel entitled to anonymously host whatever they want from a reputable cloud ASN. Oracle's Customer Service response omitted the reasoning. This tends to happen when the rejection is due to fraud detection, which itself tends to happen when using a VPN.
They may not be doing it for malicious purposes, but there's no way to be reasonably secure against that without blocking credit card transactions from masked locations (i.e. VPNs).
They may not be doing it for malicious purposes, but there's no way to be reasonably secure against that without blocking credit card transactions from masked locations (i.e. VPNs).